The most effective online courses are designed by instructional designers and SMEs who are on the same page. When these two parties both feel that they have an equal voice in the conversation and a partnership is established, the best possible learning experience is achieved.
It is worth emphasizing the use of the word “equal”. If you successfully establish boundaries and guidelines, the project run more smoothly. Having tension in the project because of the SME or faculty member being disengaged or not believing that an online course can be an effective teaching method, will lead to chaos. While most instructional design courses will teach about designing curriculums, utilizing theories, and applying concepts, the topic of collaborating with SMEs doesn’t receive as much attention.
"A true instructional designer is a relationship manager. I believe that my ability to collaborate with SMEs is a significant reason why my courses receive high student praise and feedback. In this course, I’ll describe everything I know about working with SMEs that have different kinds of personalities." - Dr. Luke Hobson
By the end of this course, you’ll have a mind-meld connection with any SME.
We're amazed by the diversity of each cohort. Some of our graduates were just transitioning into instructional design, while others work at noteworthy organizations like Tesla, Johns Hopkins, University of Alabama, and Mass General Hospital.
Working with SME's was just what I needed. As a new instructional designer, it helped me understand how to build and maintain relationships, how to influence with soft power, and how to research a SME in preparation for a kick-off call. Come for the content but stay for the community! I met great instructional designers at all levels of experience and it was great having feedback from not only Dr. Hobson but from peers as well. This was an incredible learning experience. I will be using what I have learned in this course on the job right away.
Gina Johnson, Instructional Designer
Many ID courses focus on the hard skills that someone needs to possess (e.g., experience with Storyline) in order to be a successful ID or land their first or new job. While building expertise with these tools is certainly important, they will only get an ID so far if they're unable to work well with SMEs.Dr. Hobson's course on Collaborating and Building Relationships with SMEs highlights the importance/value of this skill and provides practical ways every ID can grow/develop it. It shows that working with SMEs does not always need to be difficult, but when it is, there are ways to address it well! Through live Q&As, peer & instructor feedback, personal reflections, and articles, the course not only provides immediate value but also puts you on a path for continued growth.
Daniel Park, Learning Liaison
🗓 Week 1
Establishing a relationship
During this module, Luke shares his tips for building a solid working relationship with a SME.
💡 Learn about
∙ Getting to know the SME
∙ Explaining your role
∙ Managing preferences
∙ Meet and greet call
∙ Discussion about empathizing with a SME
∙ Discussion about feedback
∙ Peer review submission where you describe your role and get feedback
∙ Reflect on your own style
🗓 Week 2
influencing and caring about the experience
Luke introduces strategies and tactics for a more successful collaborative experience during the development of a course.
💡 Learn about
∙ Demoing a course
∙ Removing barriers and explaining the design process
∙ Setting deadlines and expectations
∙ Giving feedback to the SME
∙ Working with challenging SMEs
∙ Celebrating achievements
∙ Submit a demo for peer review
∙ Practice giving feedback
∙ Discuss listening skills
Next cohort starts on 7 September 2022
📞 Live workshops
🤝 Peer reviews
🔍 Learning More About SMEs
💬 Explaining Your Role
🤝 Understanding Their Preferences
🛠 Providing Examples
📄 Creating Templates
🗓 Setting Deadlines
👥 Providing Feedback
⚡️ Knowing When to Push Back