Last updated: 4th of April 2020
Eduflow is a platform that facilitates online courses including content and feedback for students. Educators use Eduflow to allow students to see content, submit work ("submissions") and give feedback to each other (“reviews”) and in doing so highlighting strengths and weaknesses in their work – ones like persistence, critical thinking, teamwork, and leadership. This is done through the Eduflow Website.
Students can have their own account. In order to have a student account created, students will need to either (1) have the student account created at school by their teacher; (2) receive a unique code from their teacher to create their own account with a password and an email address; or (3) log in via a Single-Sign On integration between the Educational Institution and Eduflow, for example LTI or WAYF. For cases (1) and (2) we require that the teacher represents to Eduflow that they have obtained any necessary parental consent. For (3), a Single Sign-On integration will only be provided if the Education Institution represents to Eduflow that they have obtained any necessary parental consent.
Educational Institution Staff (“Institutional Admins”) also play a meaningful role on Eduflow. They can can get an overview of classes, students, and teachers connected to their institution. Educational Institution Staff have access to all classes connected to the institution, and can also create classes, add or remove teachers from an institution, and view submissions and reviews in classes connected to the institution.
More information on how the Service operates is located here and your participation and use of the Service is governed by our Terms of Service (“Terms”).
Eduflow collects the minimal amount of information from students necessary to use our Service. Currently student accounts are created in the following ways: (1) by the student’s teacher; or (2) by the student if the teacher elects to provide the student with a Class Code; or (3) by the Educational Institution when logging in via a Single Sign-On integration. When logging into a student account created by a teacher or using Single Sign-On, students do not need to provide any information other choosing a password. If a student has created their own account, they will use the email and password they created.
If a student’s Educational Institution or teacher elects to utilize student accounts on a shared device (or any other devices) in the Educational Institution (e.g. a school), the Educational Institution will be responsible for obtaining any necessary parental consent under COPPA to create the student account on behalf of the student and let students access their accounts.
Alternatively, a teacher may choose to allow students to set up their own account using the unique code provided by the teacher. When students set up their own Eduflow account, we ask students to provide their name, an email address, a password and the unique code they have been given by their teacher to connect with the class. They will use the email address and password to access their account instead of the Class Code. Consistent with the requirements of COPPA, before inviting the students via the Class Code the teacher has represented to Eduflow that they have obtained any necessary parental consent.
Once a student account is created (whether created by the student’s teacher or Educational Institutional or the student themself), students will be upload or write submissions, write reviews and reactions, and participate in conversations with student’s in their class, all of which may be collected by Eduflow. A student account can only be created after the teacher has represented to Eduflow that they have obtained any necessary parental consent.
An uploaded submission can be photo or video or any other type of file, depending on the settings of Assignment to which the submission is uploaded. The User Submission can be viewed by the student themself, other students in the class, the student’s teachers and Educational Institution Staff. If the Educational Institution or teacher elects to utilize student accounts in the classroom, the Educational Institution will be responsible for obtaining any necessary parental consent under COPPA.
In addition to the information listed above, we automatically collect some information from any use of our Service as set forth in the “Information collected automatically” section.
We use this information to provide the Service to the child, for security and safety purposes, as required by law, or to enforce our Terms. We will not require children to provide more personal information than is reasonably necessary in order to participate in the Service. If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information, or immediately seek the parent’s consent for that collection. We do not disclose any personal information about children to third-parties, except to service providers necessary to provide the Service, as required by law, or to protect the security of the Service or other users. Additionally, personal information collected from students is never used for behaviorally-targeted advertising to students by us or any third-party, and children’s personal information is never sold or rented to anyone, including marketers and advertisers.
We also receive from the child or the child’s teacher whatever name he or she has provided.
Eduflow may send email notifications to students, if they, their teacher, or educational institution provided the email address of the student – for example, letting them know that a submission deadline is coming up, or telling them that a fellow group member submitted their work. The student can disable further email notifications via their account settings. If you are a student or educator and no longer want these communications to be sent, please either turn off the email notifications in your account settings, or contact us on email@example.com.
No student’s account, or User Submission is made available or visible to the public through Eduflow. Only the student, the student’s teachers or Educational Institution Staff at the student’s institution can see the student’s account and User Submissions. No child can upload content (such as a photo or video) to the Service except through their student account. A student account cannot be created for children without the child’s teacher or Educational Institution representing to Eduflow that they have obtained any necessary parental consent. No photos or videos added by a child to their student account is viewable by the general public. A student’s account info (name, email, and username) and Content added by a student in a class, will be viewable by other students in the class under various conditions. For example, if the teacher has allowed group submissions students will be able see each other’s name, email address, and username. Furthermore during the process of a normal Assignment in Eduflow students will have access to the submissions of other students in the class they have to review, and they will have access to reviews from other students in the class that were given to their submission.
Teachers may share their classes, including User Submissions in those, with other teachers. If the teacher is part of an Educational Institution, the Educational Institution Staff will also have access to the teacher’s classes and User Submissions in those classes. Classes and User Submissions are not visible to the general public. Please note that if the teacher chooses to display Eduflow in their classroom, students physically present in that classroom may see other students’ names, assignment progress, and scores – this is similar to how paper-based sticker charts displayed in a classroom might work. If some of this information should be private, teachers can choose not to display Eduflow this way, for example by not the presenting Eduflow on a screen in the class.
We keep a child’s personal information until his or her student account is deleted, except if we are required by law to retain it, need it to ensure the security of our community or our Service, or to enforce our Terms. After 2 years we will de-identify data by users that have not been active in the last 6 months.
If you are the parent or legal guardian of a child who has created a Eduflow account and you have not received notice or been asked for consent by the child’s school (as per COPPA), you should contact the teacher and school that set up the account for your child.
At any time, parents can refuse to permit us to collect further personal information from their children, and can request that we delete the personal information we have collected from their child by contacting the teacher that created the account for the child. Please keep in mind that deleting records may require us to terminate the account in question.
We collect two types of information about you: (1) information that you voluntarily provide us by using the Eduflow Service (described below under “Information you provide to us”) and (2) information collected automatically as result of your use of the Service (described below under “Information collected automatically”). The types and amounts of information collected will vary depending on whether the user is a student, teacher, or Educational Institution Staff (e.g. we collect less information from students) and how they use Eduflow (e.g. if teachers join their Educational Institution on Eduflow, we may need to collect school address information).
There are currently three categories of users on our Service: students, teachers, and Educational Institution Staff. We describe the information collected from students under 13 in the section above; for other users, we collect and store the following types of information from each type of user:
To create an Eduflow account as a teacher or Educational Institution Staff, you may be asked to provide some basic information such as your first and last name, the name of your Education Institution, email address, and password. Student accounts are created in the following ways: (1) by the student’s teacher; or (2) by the student if the teacher elects to provide the student with a Class Code; or (3) by the Educational Institution when logging in via a Single Sign-On integration. Before the student account is created the student’s teacher or Educational Institution will have represented to Eduflow that they have obtained any necessary parental consent. If the student’s teacher is creating the student account, they will have provided certain information, like the student’s name, about the student to Eduflow when setting up their class that is then used to create the student account. If a student sets up the account, they will be asked to enter the unique code they have been given by their teacher (students are unable to sign up for the Service without this), their name, a unique username or email address and password. In this case the student’s teacher or Educational Institution will have represented to Eduflow that they have obtained any necessary parental consent, as per COPPA. Student profiles are not made available or visible to the general public through the functionality of our Service. Teacher profiles profiles may be made available to the public if the teacher has given their consent.
If you are a teacher or Educational Institution Staff, as part of the account information you provide, you may choose to associate your account with an existing school or may enter a new school name and possibly your school’s address if we do not have it already. By connecting you with your Educational Institution, the Service may enable and provide additional collaboration features for teachers and Educational Institution Staff within the same Educational Institution such sharing rubrics or classes.
As a teacher you’ll need to enter the class name and possibly the names of the students in your class. It is the teacher’s choice what they enter here: for example, teachers could enter John S or John Smith. Alternatively, teachers can also upload a spreadsheet to the Service with the student’s first and last names. If a teacher is part of an Educational Institution, the classes they set up in Eduflow will be shared with teachers and Educational Institution Staff at the Educational Institution.
As a teacher you can review student submissions and leave reactions to student reviews. These reviews and reaction cannot be viewed by the general public through our Service. A teacher’s reviews and reactions can only be viewed in Eduflow by the receiving student or students (in case of a group submission), teachers in the class, Educational Institution Staff at the teacher’s institution.
When you choose to provide us with your personal information through the Service in some other manner (e.g., when you send us an email asking a question, submit a support request, participate in a video testimonial about our Service, or choose to participate in any research efforts with Eduflow to improve the Service).
Our use of the information above is described below in the “How Does Eduflow Use the Information it Collects” section.
The technologies and information we automatically collect include:
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
First and foremost, you should know that Eduflow does not sell or rent any of your, or your child’s, personal information to any third-party for any purpose – including for advertising or marketing purposes. Eduflow does not share personal information with third-parties except in the limited circumstances set forth in the section “Will Eduflow share any information it collects?” Third-party advertising is not permitted on areas where users are required to log in to Eduflow and personal information collected from students is never used for behaviorally-targeted advertising to students (by us or third-parties). We use the information we collect from you to provide you with the best Eduflow experience. More specifically, this information is used to:
No student profiles are made available to the general public through our Service. Furthermore, students cannot share their account information with anyone on Eduflow, outside of their teachers, or school leaders. If you are a teacher or school leader, you may choose to share information or content through the Service with other Eduflow teachers, school leaders, or students – for example, things like your account information, feedback to students you teach (if you are a teacher or school leader) or other information you share with teachers or school leaders you are communicating with through Eduflow.
Please keep in mind that information (including personal Information or children’s personal information) or content that you voluntarily disclose to others – including to other Eduflow users you interact with through the Service (such as messages you might send other users or other teachers and school leaders you collaborate with) – can be viewed, copied, stored, and used by the people you share it with. We cannot control the actions of people with whom you choose to share information and we are not responsible for the collection, use or disclosure of such information or content by others.
When, as a teacher or school leader, you use third-party apps, websites or other services that use, or are integrated with, our Service, they may receive information about what you post or share. For example, when you invite others via Facebook or Twitter, these services receive the information that you share through this functionality, and information that you are sharing from Eduflow. Information collected by these apps, websites or integrated services is subject to their own terms and policies.
We post testimonials on our Service which may contain personal information such as the name, photo and/or a video of the individual in the testimonial. We obtain the individual’s consent in advance to ensure we have permission to post this content publicly. To request removal of your personal information from our testimonials, please contact us at firstname.lastname@example.org.
We use analytics services to help us understand and improve how the Service is being used. These services may collect, store and use information in order to help us understand things like how often you use the Service, the events that occur within the application, usage, performance data, and from where the application was downloaded. A current list of analytics providers that we use is located here.
We may share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how Eduflow is used, spot industry trends, or to provide marketing materials for Eduflow. Any aggregated information shared this way will not contain any personal information.
We may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Eduflow, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.
In the unlikely event that Eduflow goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party. For more information on our practices regarding your data if we go out of business, please see our FAQ.
Other than the cases above, we won’t disclose your personal information for any purpose unless you consent to it.
Your Eduflow account is protected by a password. You can help us protect against unauthorized access to your account by keeping your password secret at all times.
The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:
For additional information on our security practices, please visit our Privacy Center.
Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage (www.eduflow.com) or elsewhere on the Service, and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
You can always decline to share personal information with us, or even block all cookies. However, it’s important to remember that many of Eduflow's features may not be accessible, or may not function properly – for example, we may not be able to remember your language preferences for you.
Eduflow aims to provide you with easy access to any personal information we have collected about you. If that information is incorrect, we give you easy ways to update it, or to delete it, unless we have to keep that information for legitimate business (e.g., we need at least an email address for your account) or legal purposes.
Accessing Your Information: Upon request, Eduflow will provide you with information about whether we hold any of your personal information, and, if you are a user of Eduflow, you may request access to all your personal information we have on file by contacting us on email@example.com. In some cases, we won’t be able to guarantee complete access due to legal restrictions – for example, you will not be allowed to access files that contain information about other users or information that is confidential to us.
Managing Your Information: You may update, correct, or delete some of your profile information or your preferences at any time by logging into your account on Eduflow and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update, correct, or delete certain personal information that you have provided to us by contacting us on firstname.lastname@example.org. We will respond to your request within a reasonable timeframe.
Accessing Your Child’s Information: Take a look at our “Parental Choices” section to see how you can obtain copies of your child’s personal information.
We may reject requests for access, change or deletion that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, even after you update or delete personal information you have provided us from our Service, your personal information may be retained in our backup files and archives for a reasonable period of time for legal purposes or for so long as is necessary in light of the purposes for which such records were collected or legitimately further processed.
We hope you love using Eduflow now and always. However, if for some reason you ever want to delete your account (or your student’s account, if you are his or her teacher), you can do that at any time by contacting us on email@example.com.
When you delete your account, we delete your profile information and any other content you provide in your profile (such as your name, username, password, email address) and depending on the category of user you are (i.e., teacher, school leader or student), submissions, received feedback and information collected through the mobile permissions you’ve granted. For more details, please read “What happens when I delete my account?” in our FAQs.
We store your personal information for as long as it is necessary to provide products and Services to you and others, including those described above. Personal information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services, in which case we will delete prior to you deleting your account.
Please note that we may have to retain some information after your account is closed, to comply with legal obligations, to protect the safety and security of our community or our Service, or to prevent abuse of our Terms. You can, of course, delete your account at any time, as per the “What happens when I delete my account?” section of our Help Center. Additionally, please note, that even if your account is deleted, messages sent between teachers and students are retained to assist schools with various record keeping or compliance obligations. This includes, for example, any content uploaded which we consider messaging between students and teachers. For more details, please read “What happens when I delete my account?” in our Help Center.
If you registered on Eduflow, provided an email or phone number to us, or otherwise opted-in to receive communications from us, we may send you messages and updates regarding your account, including privacy and security notices, updates regarding the Service, and information regarding products, features or services from Eduflow (or third-parties we believe you may be interested in). These communications may include, but are not limited to, social media updates, SMS/MMS messages, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise in the course of business. We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful.
If you invite another person to join you on Eduflow by providing their email address, we may contact them regarding the Service using the appropriate form of communication. If they would prefer not to receive our communications, they may opt-out using the “Unsubscribe” or “STOP” instructions contained in those communications.
You can always unsubscribe from receiving any of our emails whenever you’d like by clicking the “Unsubscribe” link at the bottom of the email
In addition, if we ever make significant changes to the types of personal information we collect from children, or how we use it, we will notify teachers in order to obtain parental consent or notice for those new practices.
Eduflow complies with the EU – U.S. Privacy Shield Framework and Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Eduflow certified to the Department of Commerce that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
Eduflow is responsible for the processing of personal information it receives, under the Privacy Shield Frameworks, and subsequently transfers to third-parties acting as an agent on its behalf. Eduflow complies with the Privacy Shield Principles for all onward transfers of personal information from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Eduflow is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Eduflow may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Peergrade ApS (DK36999551) (a subsidiary fully owned by Peergrade) is also covered by the Privacy Shield frameworks.
In compliance with the Privacy Shield Principles, Eduflow commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Eduflow at: firstname.lastname@example.org. Eduflow has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact PrivacyShield@jamsadr.com or visit https://www.jamsadr.com/ for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
We endeavor to provide privacy protection that is consistent with Canada’s private sector privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). For any questions regarding how we comply with PIPEDA, please contact us at email@example.com.
Do Not Track: Currently, various browsers offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites visited by the user about the user’s browser DNT preference setting. Eduflow does not track its users over time and across third-party websites to provide behaviorally-targeted advertising and therefore does not respond to Do Not Track (DNT) signals. For more information on “do not track”, please visit www.allaboutdnt.org.
Third-parties that have content embedded on the Eduflow Website, such as a social feature, or an embedded video player, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a the Eduflow Website from a certain IP address. Third-parties cannot collect any other personally identifiable information from Eduflow's websites unless you provide it to them directly.
If you are under the age of 18, or the parent of a child using Eduflow under the age of 18 residing in California, you are entitled to request removal of content or information you (the minor) have publicly posted on our Service. Currently, we do not allow minors to post content to share publicly, but we do still allow minors (or the minor’s parents if under 13) the option to delete personal information associated with their user accounts or content that they upload through their student account (which is not shared publicly (only the student’s parents, teachers, or school leaders can view). If you are a minor, or the parent of a minor under 13, and would like to delete personal information associated with your account or content you uploaded through your account, please follow the directions set forth in the “What happens if I delete my account?” section of our Help Center. Although we offer deletion capabilities on our Service, you should be aware that the removal of content may not ensure complete or comprehensive removal of that content or information posted through the Service, as there may be de-identified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable laws.
548 Market St #58941
San Francisco, California 94104-5401
United States of America
+45 60 67 70 42
Attention: Chief Privacy Officer
For teachers, school leaders, parents, students, or administrators seeking more information on how we provide safety on Eduflow, we provide privacy and security related materials on our Privacy Center.